At s4spin, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect when you use the s4spin platform, how we use it, and the rights you have over your data. Please read it carefully before registering.
Questions about this policy? Contact us at [email protected]
Your personal data is encrypted in transit and at rest using industry-standard 256-bit SSL protocols.
s4spin does not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes.
You have the right to access, correct, and request deletion of the personal data s4spin holds about you.
We collect only the data that is necessary to operate the platform, verify accounts, and comply with legal obligations.
s4spin retains personal data only for as long as required by licensing obligations, legal requirements, or the duration of your account relationship.
We will notify you of any material changes to this Privacy Policy by email or prominent notice on the Platform before changes take effect.
This Privacy Policy applies to the s4spin Platform accessible at s4spin.app, operated by the s4spin gaming group ("s4spin", "we", "us", or "our"). s4spin is an online gaming and sports betting operator licensed under international online gaming authority regulations.
For the purposes of applicable data protection legislation, s4spin acts as the data controller in respect of personal data collected through the Platform. Our designated data protection contact can be reached at [email protected].
s4spin collects personal data in the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, MyKad / passport number | Account registration, KYC age and identity verification |
| Contact Data | Email address, phone number, residential address | Account communication, withdrawal verification, support |
| Financial Data | Payment method details (e.g., bank account, e-wallet reference IDs), transaction history | Processing deposits and withdrawals, anti-money laundering compliance |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage | Platform operation, licensing compliance, responsible gaming monitoring |
| Technical Data | IP address, device identifiers, browser type, operating system, session timestamps | Security, fraud prevention, platform performance monitoring |
| Preference Data | Favourite games, communication preferences, responsible gaming settings | Personalisation, responsible gaming tool management |
s4spin collects personal data through the following means:
s4spin uses the personal data we collect for the following purposes:
s4spin processes your personal data on the following legal bases:
s4spin does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your data with the following categories of recipients for the purposes described in this Policy:
All third-party service providers engaged by s4spin are required to process your data securely and in accordance with applicable data protection law, and only for the specific purpose for which they are engaged.
s4spin uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the Platform, including your ability to remain logged in to your s4spin Account.
s4spin retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:
Following the expiry of the relevant retention period, personal data is securely deleted or anonymised.
s4spin implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we hold. These measures include:
Whilst s4spin takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, s4spin will notify you and the relevant regulatory authority in accordance with applicable legal requirements.
Subject to applicable law and our regulatory obligations, you have the following rights in respect of the personal data s4spin holds about you:
To exercise any of these rights, please contact s4spin at [email protected]. We will respond within 30 days of receipt of your request. We may need to verify your identity before processing your request.
s4spin is an internationally licensed platform. As a result, your personal data may be processed by our service providers in countries outside of Malaysia, including countries where data protection laws may differ from those in Malaysia.
Where personal data is transferred outside of Malaysia, s4spin ensures that appropriate safeguards are in place — including data processing agreements, standard contractual clauses, or reliance on adequacy decisions where applicable — to protect your data to a standard at least equivalent to that required by applicable data protection law.
The s4spin Platform is strictly for persons aged 21 and above. s4spin does not knowingly collect personal data from any person under the age of 21. If you are aware that a minor has accessed the Platform or provided personal data to s4spin, please notify us immediately at [email protected]. We will take immediate steps to investigate and, where confirmed, to delete any data held and to close the relevant Account.
Where you have given your consent during Account registration, or where we have a legitimate interest in doing so, s4spin may send you marketing communications about new games, promotions, bonuses, and platform updates. You can opt out of marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications, which are necessary for the operation of your Account (such as deposit confirmations, security alerts, and responsible gaming notifications).
s4spin reserves the right to update this Privacy Policy at any time. Material changes will be communicated to you by email to your registered Account address and/or by a prominent notice on the Platform at least 14 days before the changes take effect, except where immediate changes are required to comply with a legal or regulatory obligation.
Your continued use of the s4spin Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way s4spin processes your personal data, please contact our data protection team:
s4spin is committed to resolving any privacy concerns you may have. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
We're committed to keeping your personal information secure and your gaming experience transparent. Read our other policies or log in to manage your privacy settings directly from your Account dashboard.